Privacy Policy
Last updated: 29 June 2026
7 Business Coaching ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your personal information.
1. Who We Are
7 Business Coaching is a sole trader business providing faith-based business coaching services to small business owners in Melbourne and across Australia.
2. What Information We Collect
We may collect the following personal information:
- Name, email address, and phone number (via contact forms and coaching call bookings)
- Business name
- Information you share during coaching sessions
- Payment information (processed securely through third-party payment providers)
- Website usage data (via analytics tools such as Google Analytics)
3. How We Collect Information
We collect personal information directly from you when you:
- Submit an enquiry or contact form on our website
- Book a free coaching call or coaching session
- Subscribe to our email newsletter
- Participate in coaching sessions or workshops
- Correspond with us by email, phone, or other means
4. Why We Collect Your Information
We use your personal information to:
- Provide business coaching services to you
- Communicate with you about bookings, sessions, and follow-ups
- Send you relevant resources, newsletters, or promotional material (only with your consent)
- Improve our services and website
- Comply with legal and regulatory obligations
5. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business (e.g., email platforms, booking tools, payment processors) — under strict confidentiality obligations
- Government bodies or regulators where required by law
We will never disclose your personal or business information to other clients or third parties without your express consent.
6. Storage and Security
Your personal information is stored securely. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure. Information may be stored using cloud-based services, some of which may be located overseas. Where this occurs, we take steps to ensure those providers meet equivalent privacy standards.
7. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate or out of date. To make a request, contact us at coach@7businesscoaching.com.au. We will respond within 30 days.
8. Marketing Communications
We will only send you marketing emails if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
9. Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors use the site. This data is aggregated and does not identify you personally. You can disable cookies in your browser settings, though this may affect some website functionality.
10. Complaints
If you believe we have not handled your personal information in accordance with the Australian Privacy Principles, please contact us at coach@7businesscoaching.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be published on this page with the date of last update.
12. Contact Us
For any privacy-related enquiries, contact us at:
- Email: coach@7businesscoaching.com.au
- Phone: +61 417 045 252
- Location: 132 Cremorne St, Cremorne VIC 3121